TERMS, POLICIES, and CONDITIONS

Scope of Services

Authentic Walk LLC offers supportive, insight-driven sessions focused on clarity, self-trust, and personal direction. These services are not therapy, counseling, medical treatment, or mental health care. Authentic Walk LLC does not diagnose, treat, or prevent mental health conditions, nor provide clinical or medical services. Participation in sessions is voluntary and at the discretion of the client. If you are experiencing a mental health crisis or require clinical support, please seek assistance from a qualified mental health professional.

Client Responsibility

By booking a session, you acknowledge that you are responsible for your own wellbeing, decisions, and actions. Sessions with Authentic Walk LLC are designed to provide a supportive, insight-driven space for reflection and personal clarity. Any choices you make before, during, or after a session are solely your own, and Authentic Walk LLC cannot be held responsible for outcomes resulting from those decisions.

Not a Substitute for Professional Care

Sessions with Authentic Walk LLC are not a substitute for therapy, counseling, medical treatment, or other professional services. If your needs extend beyond the scope of this work, you will be encouraged to seek additional or alternative professional support.

Scheduling & Payment

All sessions must be booked and paid for in advance through the designated scheduling platform. Session length and pricing are clearly communicated at the time of booking. Payment is required to confirm your appointment.

Session Format

Sessions are available virtually or in person, based on availability and mutual agreement at the time of booking. For virtual sessions, clients are responsible for maintaining a stable internet connection and a private environment. Authentic Walk LLC is not responsible for disruptions caused by technical issues beyond its control.

Cancellation & Rescheduling Policy

Cancellations or requests to reschedule must be made at least 24 hours before your scheduled session. Sessions canceled with less than 24 hours’ notice, as well as missed appointments, are non-refundable and may not be rescheduled.

Refund Policy

Because sessions reserve dedicated time and availability, all sales are final. Refunds are not provided for completed sessions or for sessions canceled with less than 24 hours’ notice.

Confidentiality

Your privacy is respected. Information shared during sessions is kept confidential, except when disclosure is required by law or if there is a concern for your safety or the safety of others. Please note that electronic communication and online sessions may carry inherent privacy risks, and absolute confidentiality cannot be guaranteed.

Website Cookies & Tracking Technologies

This website uses cookies and similar technologies to improve functionality, analyze website traffic, and enhance your user experience. Cookies may collect non-identifying information such as browser type, device information, pages visited, and time spent on the site. This information is used for general analytics and site optimization purposes. By using this website, you consent to the use of cookies in accordance with this policy. You may adjust your browser settings to refuse or limit cookies; however, some features of the site may not function properly as a result. This website complies with applicable California privacy laws, including the California Consumer Privacy Act (CCPA), to the extent required.

Intellectual Property

All content on this website—including written materials, language, branding, and session frameworks—is the property of Authentic Walk LLC and may not be reproduced, distributed, or used in any form without prior written permission.

Governing Law

These Terms, Policies, and Conditions are governed by, and construed in accordance with, the laws of the State of California, without regard to its conflict of law principles.

Agreement

By booking a session or using this website, you acknowledge that you have read, understood, and agree to these Terms, Policies, and Conditions.